Human-First Insurance Innovation

We partner with insurance carriers to design and execute empathy-driven growth strategies.


Gain an understanding of your customers as people, not just policyholders.


Clearly define, design, and sell the opportunity you are pursuing


Turn internal skeptics into advocates and get your projects to market.

Trusted innovation partners


"Their deep empathy extracted nuances and insights that we would not have been able to gather on our own. The team's storytelling ability allowed our executives to feel as if they had done the work themselves, truly “getting” the power of customer-centricity. I look forward to working with them again."

Chris Lowell
Vp, innovation
the hartford

"We engaged with Stepwise to help  as we were writing our strategic narrative of disrupting a conservative market. The frameworks, structure, feedback and thought partnership, were all extremely instrumental in accelerating our conviction toward our goal."

Nir Rikovitch
john deere

"We feel extremely comfortable engaging Stepwise. They perfectly fit into our team dynamic and produce excellent work, even leaving us learning from a new framework or two. This isn’t the first time we’ve engaged Stepwise and it certainly won’t be the last."

David Lanphear
Guardian life

"The Stepwise team was incredibly insightful when it came to framing ideas based on customer empathy. They facilitated workshops that encouraged us to incorporate the customer perspective into our path forward!"

Camryn Santos

Gen Z at Work: Insights & Opportunities Report

Learn what Gen Z cares about when it comes to life, work and benefits, and uncover product, distribution, and marketing  opportunities insurers can take advantage of.

Tasked with getting a new product off the ground?

You're in charge of launching new ideas, but don't have the in-house team or capacity to deliver
You're struggling to create focus and make any sort of traction. There's more talking than doing, and that's frustrating you.
You are surrounded by innovation skeptics and worry you'll lose credibility if you don't produce results - fast.

How we help:

Consulting Projects

Our team will dive right in and catalyze your innovation efforts, as we leverage our own process to help you make new ideas happen.

Learn More
Team Training

We'll train your team on the StepCraftTM discovery and design process via team sessions and workshops to help you level up.

Learn More

Get In Touch

Ready to get started? Reach out to start the conversation about how we can help you make impact.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.